Why tpg keep disconnecting

I was in touch with a TPG tech, we tested increasing the "line stability" for a few days and that seemed to have reduced the dropouts but it did dropout a few times even with that fix. And ever since they reverted back the change to how it was earlier, I've had constant dropouts, at times for hours until I manually restarted the router. This has gotten worse and can I get you to investigate further.

Also, I did notice this morning that some sort of telco works have happened over the last week or so with fresh spray marking on the roads and dirt all over the footpath and road surface. Would this have led to the constant dropouts I've been experiencing over the past few weeks?

Sign In. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Ask a Question. Level 2. Hi TPG Support, I've been having issues with my NBN connection since day one - firstly my dynamic IP keeps changing sometimes few times in an hour and at times once in few hours i understand it is dynamic but the frequency is very random.

Are you able to assist with this please as this is getting really frustrating. Thank you. If you do not want to move to the NBN, consider asking you preferred service provider about other options available such as mobile phone or mobile broadband.

Some homes and businesses get their internet and phone services from companies using networks that compete with the NBN. Check with your provider if you need to move. If you place an NBN order with your preferred service provider within five weeks of the disconnection date, your existing services may be restored while you wait for your NBN service. Ask your preferred service provider if this option is available to you. If you do not place an NBN order, your existing phone and internet services will be permanently disconnected after the disconnection date and it won't be possible to restore your services.

The majority of existing landline and internet services will be disconnected in the future. Services that are supplied over other fixed line networks, as well as mobile, wireless and satellite networks, are not being disconnected as part of the NBN rollout. You will need to ask your retail service provider whether this is relevant to you, as it can be difficult to always know which network your telecommunication service provider is using.

Before moving to the NBN, you will need to decide on a telecommunications service provider and plan. Compare different NBN service plans to see which plan best suits your needs. NBN Co does not provide services directly to the public, but acts as a wholesaler to other service providers. Contact your preferred telecommunications service provider when you are ready to move to the NBN. You may wish to remain with your current provider or choose a new one. The price of your NBN service will depend upon the speed of your NBN service and the amount of your monthly data allowance.

NBN Co will contact you when your area is ready for service. Check your address to see what technology you will receive at your premises. This information is based on details provided by these networks.

This list may not be exhaustive. For more information about your connection, including which network you are connected to, contact your current phone and internet provider. Please complete the template here with this information and email it to us at alternativenetworks nbnco. Please note, this inbox is only monitored by nbn for the purpose of communicating with Alternative Network Providers and is not designed for general enquiries from the public.